Mon –Fri: 09:00 – 18:00 Saturday: 09:00 – 13:00 Sun: Closed

Terms of Hire

Terms of Hire

All rentals are subject to terms and conditions specified in the rental agreement.

Age Limits

All drivers must be between 21-70 years old and hold a full valid UK/EU licence for a minimum of 2 years, with no major driving offences/disqualifications in the past 4 years – Allowances can be made for minor endorsements (please contact us for details).


  • A valid UK/EU photo card licence
  • Licence check code (you will require your national insurance number)
  • x2 Proof of address (utility bill, bank statement, tenancy agreement), (which is no more than three (3) months old) and sets out the current address of the relevant driver.
  • A valid Visa Debit/Credit Card Or Master card for any deposits


Pro-Van Hire will provide insurance (Fully Comprehensive or Third Party, Fire and Thief) for the hired van to cover the period of hire.

You can add our vehicles to your already existing fleet, business or individual insurance policy.

The vehicle is hired to you expressly upon condition that you have arranged a policy of fully comprehensive insurance to be in force throughout the entire period of hiring.

Payment and deposits

You shall pay all rental charges (as well as any other charges) notified at the time of reserving a van Booking immediately via the Website by either credit or debit card.

The hire charge and deposit are required in full before the commencement of the hir

We accept payment only via Visa, MasterCard or Maestro credit or debit cards.

You will also be required to pay a £150 deposit using a valid credit or debit card.

Delivery and Collection

It is possible to have vehicles collected before the end of hire period.

We ask to be notified immediately of any extension of rentals or late returns.

Weekday Delivery and Collection Times
Vans will be delivered or collected between 9.00am and 6.00pm,

Weekend Hire

Vans are to be delivered between 9.00am – 12.00pm Saturday.

Vans can be collected on a Sunday, on request and availability.

Mileage Policy

All vans include unlimited mileage.

Breakdown/Roadside Assistance
RAC/AA recovery (subject to conditions)

Fuel (diesel)

Hirer to put in fuel as required, vans are to be returned with same amount of fuel as at start of hire, Any extra fuel left in tank at end of hire will not be credited.


Only the hirer and drivers approved at the time of hire are permitted to drive the vehicle.

The hired vehicle must not be taken outside the UK mainland.


Bookings require 48 hours cancellation notice or fees will be forfeited.

Driving Fines and Penalties

The hirer is responsible for payment of congestion and ULEZ charges, parking costs and any fixed penalties or traffic fines incurred during the period of hire.

General Information

All rentals are subject to terms and conditions specified in the rental agreement.

Terms and Conditions

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