Mon –Fri: 09:00 – 18:00 Saturday: 09:00 – 13:00 Sun: Closed

Fees and Charges

Pro-Van Hire Fees and Charges

Charges
Delivery and Collection Fee (agreed location) See home page and location page for pricing
Aborted delivery / collection or unagreed location £50
Waiting Time £10.00 per 15 full mins
Reservation Cancellation £0.00
Booking Cancellation (Before 48hrs) £0.00
Booking Cancellation (Within 48hrs) £25.00
Unpaid Penalty Charge Notice £25+PCN Charge
Unpaid Parking Charge Notice £25+PCN Charge
Special cleaning / valet charge Up to £85
Refuelling Service Price per litre taken from RAC average fuel cost (https://www.rac.co.uk/drive/advice/fuel-watch/) in addition to company fee of 50p per litre
Additional Driver Charge £10 to £150 dependant on driver
Damage
Damage to the vehicle including tyre damage Damage administration fee of £50 in addition to the cost of repair
General Accessories Administration cost of £50 in addition to the cost of replacing the item
Roadside Assistance – Vehicle Recovery Fee Broken down or undrivable due to customer negligence £200
Keys Administrative cost of £50 plus the cost of the replacement key
Satellite Navigation Unit Administrative cost of £50 plus the cost of a like for like replacement or next best model if not available
Fees
Statutory fee for recovery by Police £150
Statutory storage fee following recovery by Police £20 per day
Agent Recovery Fee – We have to instruct agents to recover vehicle on our behalf Up to £500 in the UK, up to £3000 from Europe
Reservation amendment or modification fee once hire period has started £5
Vehicle changeover fee due to personal preference £30 if replacement vehicle available
Cancellation fee (less than 24 hours) Administration fee of £40 plus any additional costs incurred
Roadworthiness Assessment (Mechanic) – vehicle damaged but not immediately repaired Administration fee of £40 plus any inspection costs
General Administration Fee – If we have to forward your details to a 3rd party such as for an unpaid congestion charge £40
Extension Fee – extend the hire period once it has already started None
Protection Products (Waivers)
Damage Collision Waiver £12 per day
Products
Satellite Navigation Unit £15 per day up to £150

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